daka76's Privacy Policy
This policy describes in detail how your personal information is collected, used, and kept secure.
Introduction and Applicability
daka76 ("we", "our", or "platform") is an online gaming platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.
This privacy policy ("policy") describes what information we collect when you use the daka76 website and related services, how that information is used, with whom it may be shared, and what rights you have over your information.
This policy applies only to the daka76 website and platform. For the privacy policies of third-party websites or services, the policy of the relevant party applies.
What Information We Collect
Personally Identifiable Information
During account registration and in the course of using our services, we may collect the following information:
- Full name and username
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Residential address
- National ID or passport details (when identity verification is required)
Financial and Transaction Information
During deposit and withdrawal processes, we collect necessary financial information, which includes:
- bKash, Nagad, or Rocket account numbers
- Transaction history and amounts
- Deposit and withdrawal records
- Financial verification documents (where applicable)
Automatically Collected Information
When you use our platform, certain information is collected automatically through technical means:
- IP address and device information
- Browser type and version
- Login time and location information
- Page visits and navigation patterns
- Game play history and activity logs
- Information obtained from cookies and similar tracking technologies
How Your Information Is Used
Service Delivery and Operations
Collected information is primarily used for the following purposes:
- Account creation, verification, and management
- Processing deposit and withdrawal transactions
- Providing gaming services and bonus offers
- Customer support and complaint resolution
- Diagnosing and resolving technical issues on the platform
Security and Compliance
Information is used to ensure user safety and legal compliance:
- Age verification (confirming 21+)
- Identity verification and fraud prevention
- Complying with anti-money laundering (AML) regulations
- Maintaining responsible gaming standards
- Detecting and preventing suspicious activity
- Ensuring platform security
Service Improvement and Communication
We use information to further improve your experience:
- Providing personalized game recommendations and offers
- Analyzing and improving platform performance
- Sending relevant promotional information and updates (subject to consent)
- Customer satisfaction surveys and feedback collection
Information Sharing and Disclosure
Sharing Information with Third Parties
daka76 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum necessary information to complete transactions.
- Technology partners: Technology providers that assist in operating the platform — such as game developers — receive only the information necessary to provide their services.
- Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
- Business restructuring: In the event of a merger or acquisition, information may be transferred — you will be notified in advance in such cases.
Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. daka76 uses the following types of cookies:
- Essential cookies: Necessary for maintaining login status and managing secure sessions.
- Functional cookies: For remembering your preferred language, settings, and account information.
- Analytics cookies: To analyze platform usage and improve service quality.
- Security cookies: To detect fraud and keep your account secure.
Cookie Controls
You can control or disable cookies at any time from your browser settings. Please note that disabling essential cookies may disrupt some important platform functions and may prevent you from logging in.
Most modern browsers provide options for managing cookies. See your browser's help section for more information.
Data Retention and Security
How Long Your Information Is Retained
Your personal information is retained for as long as your account is active or as needed to provide services. Even after account closure, information may be kept for a period for the following reasons:
- Complying with legal obligations and regulatory authority guidelines
- Maintaining an audit trail of financial transactions
- For dispute resolution and fraud investigation purposes
- Meeting the requirements of anti-money laundering laws
Once the required period has passed, information is securely deleted or anonymized.
Security Measures
daka76 uses industry-standard security measures to protect your information:
- SSL encryption: All data transmissions are encrypted via TLS/SSL protocols.
- Data encryption: Sensitive information remains encrypted even when stored.
- Access controls: Only authorized personnel can access the necessary information.
- Regular security reviews: Regular audits are conducted to identify system vulnerabilities.
- Secure servers: Information is stored on secured and monitored servers.
Your Rights and Options
Your Rights Regarding Your Information
daka76 provides you with the following rights over your personal information:
- Right of access: You have the right to see what information we hold about you.
- Right to rectification: You may request that incorrect or incomplete information be corrected.
- Right to erasure: In certain circumstances, you may request that your information be deleted (except for information retained to fulfil legal obligations).
- Right to restrict processing: In some cases, you may request that the use of your information be limited.
- Right to object: You may object to the processing of your information on specific grounds.
- Right to opt out of marketing: You may request at any time to stop receiving promotional communications.
How to Exercise Your Rights
To exercise the above rights, please contact us. We will try to respond to your request within 30 business days of receipt. For complex requests, this timeframe may be extended — you will be informed if this is the case.
Your request will only be processed after identity verification, to ensure that no one else can access or alter your information.
Protection of Minors' Information
daka76 provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.
Age verification during registration is a mandatory process for us. Providing false information will result in the account being cancelled and all transactions being reviewed.
Policy Changes and Updates
daka76 reserves the right to update or amend this privacy policy as needed. If there are significant changes to the policy, we will notify you in the following ways:
- The update date published on the website will be changed
- For important changes, a notice will be sent to your registered email
- A notification about the update may be shown when you log in to the platform
Continued use of the platform after changes are published will be taken as your acceptance of the updated policy. You are therefore advised to review this policy regularly.
Contact and Support
Privacy-Related Contact
If you have any questions, concerns, or requests about this Privacy Policy, please contact us. Our privacy team is ready to assist you.
Related Policies
Read our related documents for more information: